Contact & FAQ

You can contact us at chainsself@gmail.com or send us a direct message on Instagram @chainsself.

Frequently Asked Questions:

WHAT ABOUT INTERNATIONAL TAXES, DUTIES, ETC. THAT I HAVE TO PAY?

Taxes are included in the shipping cost for European countries only. For all other countries, you are responsible for paying taxes and duties. You may request us to declare a lower value on your order to reduce the amount of taxes you have to pay.

WHAT ABOUT THE INSURANCE?

Insurance is included, so you can rest assured.

WHEN WILL I RECEIVE MY ORDER?

It takes approximately 5-15 working days to make your item, after which:

 • United States (by USPS // UPS): Shipping takes 10 days.

 • Europe (by Landmark Global): Shipping takes 10 working days.

 • Other countries (Landmark Global): Shipping takes 15 working days.

The shipping time cannot be predicted in advance, as it may vary depending on the destination. Please understand that we have no control over delays caused by the shipping company.

WHAT ARE THE PAYMENT OPTIONS?

 • Payments by card

 • PayPal

 • Wise platform (contact us directly)

 • Cryptocurrency (contact us directly)

 • Bank transfer (contact us directly)

WHAT SHOULD I DO IF MY QUESTION ISN'T ANSWERED HERE?

Feel free to contact us.